I love that headline… I only wish I had come up with it.
Twitter is a free social networking and micro-blogging service that allows users to send “updates” (or “tweets”; text-based posts, up to 140 characters long) to the Twitter website, via short message service (SMS) on phones, instant messaging, or other third-party applications. Great so what?
If you haven’t caught on just yet, my theme for 2008 is to find ways for users to “touch the studio in some way”. Blogging is a must for any radio personality speaking to a modern audience. Folks these days want to opine over a point of view. Blogging gives a voice to your audience they know is there on air but cannot express. Folks want to hear that. It’s just a fact, can’t argue with that. So Blogging = Good.
Twitter… hmmm… Well I’m not entirely convinced this doesn’t go into the realm of “white noise” in our daily lives. I mean, getting a 100 character message telling me that “Dave, is walking to the office in a good mood” is something to make me all of a twitter… sorry for the pun. So how can we use a tweet to get in touch with our listeners. Well here are some ideas:
- Events. If you are sending a person to a huge event, lets say The Super Bowl, you can give folks feedback instantly on what is going on as an experience. I found this useful with a podcast I listen to regularly. This person was going to attend the January Apple Conference. It was exciting and brought me into the event to get a tweet saying “Steve Jobs is presenting a new mac, MacBook Air. More to come”. I tell you what, i was on this guys website so quick to see this thing I don’t think I took a breath in between.
- Alerting users of an unexpected on air event. Tweet out your next unexpected guest to the studio.
- Topics discussions. For you news/sports folks, giving a tweet of a great topic you want others to listen to would add value and direct users to the stream (or on air).
- Promotions. If your promotions folks are at a location, tweet out the location. Heck give away something while you’re at it (clean out those cabinets).
All of these things will remind folks of the great value your station and station website is and keep your brand in their frame of reference.
One last thing… and this is important. Just like with email marketing, and probibly even more, MAKE SURE WHAT YOU TWEET IS A VALUE TO THE RECIPIENT. Got that? If not, call me and I’ll send you 20 emails today so I can remind you that folks are busy and don’t want to be bothered.
Twitter may not be anything your station may want to jump into, but keep it in mind. It’s just another tool for us to use.
~n
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Now playing: Beck – Beercan