Updates from avanhook RSS

  • iphone Download Stats now available

    avanhook 2:44 pm on July 20, 2010 | 0 Permalink | Reply
    Tags: Apps, ,

    Hi all,
    We are now posting weekly download stats for our iphone apps on http://www.entercomdigital.com (site is located behind our firewall).

    You can find this page under the nav: Reports>App Download Reports
    The direct link is here:
    http://itm2098.com/pages/7708311.php?

    The report shows the following information:
    Call letters, Market, Format, Indication of Active or Pending app status, and date the Active apps hit the iTunes store.

    The stats are broken down by week and then totaled as well. They include:

    • Total Downloads (unduplicated)
    • US Downloads
    • International Downloads
    • Update Downloads (how many unduplicated update downloads your app has – keep in mind you will update your app many times over the life of the app, which is why this number is unduplicated)
    • Unique Downloads (Total downloads minus updates – this is the most relevant stat to view in terms of understanding your download traffic).


    (Note: You will see a collection of 10 apps that show a single week of downloads (last week) and then no downloads this past week.  These apps were submitted and then temporarily withdrawn by jacAPPS so they could be rebuilt for multi OS support.)

    This report is updated weekly, usually on Tuesdays. As we begin to generate other stats related to our apps we’ll be looking for easy ways to share that information as well.

    If you wish to download any of our live apps, you can find those links here:
    http://www.entercomweb.com/iphone/directory.html

    Best,
    Amy


    Amy Van Hook
    Entercom Communications
    Director, Entercom Digital
    503-535-0265
    avanhook@entercom.com

     
  • Important QuickPost Update

    avanhook 1:38 pm on March 10, 2010 | 0 Permalink | Reply

    Recently we have experienced some instances of slowness on specific Radiotown servers affecting your ability to use the Drupal admin site – issues have varied from general slowness to login issues. In investigating possible causes, we have identified and made changes to the QuickPost feature as it was overtaxing our systems.

    Effective immediately, we are caching QuickPosts. It may take up to 5 minutes for new Quickposts to appear on your sites. Quickposts will now update on the 0’s and 5’s in every hour. That means if you make a new post at 12:03pm, it will not show till 12:05pm when the cache clears.  ( For additional details on why this change was needed, see the end of this email.) As a reminder, Quickpost do NOT automatically refresh on any page, so if a listener is on your home page for 10 minutes and during that time you make an Quickpost update, they will not see it until either they navigate to another page or refresh the current page.

    We continue to recommend that you do NOT use the QuickPosts for contesting. Even before Quickposts were cached, they were not an effective tool for contesting because new posts did not appear until a user visited another page or refreshed the current one.

    Please know that we are investigating the possibility of having the Quickpost cache clear for individual sites upon a new Quickpost being added. This would mean that any new post you add would show up immediately on new page calls. As we know more, we’ll keep you updated on this possibility.

    If there are any questions or feedback, please let me know.  And thanks for your patience as we continue to improve our tools and look for ways to better serve you.

    Have a great evening,

    Amy

    Additional details for the geek in you:

    We are seeing increased activity from our stations hitting the database causing spikes that are essentially the result of the slowness experience by some stations. Digital has identified that Quickposts are accounting for over 20% of the database calls being made – to address this we have enabled caching for the Quickposts. Because every page has the QuickPost on it, it makes a call to the database each and every time a page is called. When our activity increases (which is does during certain parts of the day) this is putting a strain on our systems. Enabling caching will greatly help. As an example, prior to caching, the quickpst.php script was running an average of over 12,000 times in 60 minutes. After enabling caching, it is now running less than 1000 times during a 60 minute window.

    Amy Van Hook

    Entercom Digital

    Director of Digital Operations

    P: 503-535-0265

     avanhook at entercom.com

     
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