Updates from September, 2009

• 

  Wordpress 2.8.4a Upgrade – This weekend

  Admin 10:41 am on September 25, 2009 | 0 Permalink | Reply
  Tags: Upgrades, Wordpress (2), Wordpress MU

  Howdy folks,

  In light of the recent large projects on Entercom Digital’s task list, I have been putting off the Wordpress MU upgrades. This ends tomorrow! We will be upgrading radio-blogs.net’s Wordpress MU install to 2.8.4a. Most of you won’t notice the difference, however there are some cool upgrades and feature inclusions.

  We will also be upgrading Wp-super-cache, so let us know if you experience any caching issues in the next few days.

  Thanks for you patience while we get things updated. There shouldn’t be any downtime and the upgrade should go easy. If not, I will post an alert to this blog.

  In the meantime, check out this cool Lifestream plugin for WP.

   

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• 

  Brightcove Service Update

  Jen 12:32 pm on September 21, 2009 | 0 Permalink | Reply
  

  We would like to inform you of a scheduled Brightcove service upgrade that will take place this Thursday, September 24th. This upgrade includes minor enhancements and fixes to the Brightcove Studio, players, advertising, and APIs.

  See the list of new features and fixes in the release

  Upgrade event details
  • Event:  Brightcove Scheduled Service Upgrade
  • Time:  Starts on Thursday, September 24, 2009 at 12:01 AM ET / 5:01 AM GMT
  • Duration:  Up to 2 hours to complete
  • Release Contents:  Minor enhancements and fixes
  • Expected Impact:  Low to zero impact is expected to the Brightcove Service during this time. Brightcove players are expected to continue to load during this maintenance window. Access to the Brightcove Studio during this time should be available and uploads will continue to process.
  • System Status:  View system status page

  We will be monitoring all services closely during this time. For real-time updates on the status of the upgrade, please view the System Status Page on the Brightcove Support website.

  Thank you for your support while we continue to enhance the Brightcove online video platform! If you have any additional questions, please contact Brightcove Support.

  Best regards,

  — The Brightcove Team

   
• 

  Ando Web Metrics Update

  Jen 11:11 am on September 10, 2009 | 0 Permalink | Reply
  

  Hello.  Last week Ando sent out the announcement below regarding changes with the way Webcast Metrics reports.  Here are some quick bullet points to remember when you are looking at Webcast Metrics from 9/1/09 into the future.

  • The new reporting changes went into effect on 9/1/2009
  • In the past Webcast metrics measured people listening 5 minutes or more.  This has now changed to people listening 1 minute or more.  Because of this change you will see your stats jump in size for TLH, Cume and AQH.
  • Ando has added some new stats for the advertiser world to closely mirror the already established criteria used in the digital media space.

  SESSIONS: The total number of visitor requests for content over the reported daypart. Sometimes referred to as ‘Stream Requests’

  OS (Open Sessions): The total number of sessions (that were listening for at least a minute) that were open within the time period provided

  AOS (Average Open Sessions): The average number of people listening to the stream (for at least a minute) at any given point in time over the time period supplied

  PEAK (Peak Sessions): The maximum number of sessions sampled every hour over the time period reported on

  If you have questions please let me know and I will work with Ando to get feedback.

   
• 

  Brightcove Service Maintenance Notification (Sept. 12, 2009 and Sept. 17, 2009)

  Jen 11:32 am on September 9, 2009 | 0 Permalink | Reply
  

  From the Brightcove Team:

  We are writing to notify you that we will be conducting scheduled maintenance on September 12th, 2009 and September 17th, 2009.
  **************************************
  Event: Brightcove Service Maintenance – September 12th, 2009.

  Timing:  Maintenance will begin on Saturday, September 12th, 2009 at 9:00PM ET (Sunday, September 13th, 2:00AM GMT). The necessary upgrades will take up to 3 hours to complete.

  Expected Impact: Low to minimal impact is expected to the Brightcove Service.

  Brightcove players are expected to continue to load during this maintenance window. There may be intermittent and temporary access to the Brightcove Console/Dashboard during this time. There may also be brief and temporary pauses to upload processing during the maintenance window.

  Description: A necessary systems upgrade to the database infrastructure has been recommended by our vendor.

  **************************************
  Event: Brightcove Service Maintenance – September 17th, 2009.

  Timing:  Maintenance will begin on Thursday September 17th, 2009 at 12:01AMET/5:01AM GMT.  The necessary upgrades will take up to 1 hour to complete.

  Expected Impact: No to Low impact is expected to the Brightcove Service.

  Brightcove players are expected to continue to load during this maintenance window. Access to the Console/Dashboard is expected to continue throughout this brief maintenance. Uploads should continue to process.

  Description: A necessary upgrade to the power modules on an isolated set of servers has been recommended. We will be taking all steps necessary to minimize any impact to Console/Dashboard access and uploads during this time. We will continue to closely monitor video playback throughout the maintenance window.

  For real-time system status, please refer to our system status page:
  http://support.brightcove.com/en/system-status

  Regards,
  The Brightcove Team

   
• 

  2009 Holiday Streaming Details

  Jen 11:14 am on September 8, 2009 | 0 Permalink | Reply
  

  Hello, it is that time a year again to start thinking about Holiday Streaming.  If you could please let me know as soon as possible if you plan on setting up a stream for the 2009 Holiday Season. 

  If you are just replacing your regular stream with a holiday stream there are no costs involved.  You have the option to update your player with a new holiday logo, this is easy to do and I can walk you through the process.  The logo sizes are included in the attached setup document.

  If you need to setup an additional player, below are the cost details.

  COSTS:
  No Player setup fee
  AAC Stream – $11.99  a month
  MP3 Stream – $5.99  a month
  Bandwidth Costs – cost based on listenership
  Sound Exchange Costs – cost based on listenership
  Sound Exchange Reporting – 25.00 per month per station
  If you are serving ads/filler Ando fee’s apply.

  SETUP DETAILS (email Jen Pearson – jpearson@entercom.com for a setup document)

  1) Determine which new IP address or new series of ports to configure.
  2) Verify that there will be no bandwidth constraints (not likely in most cases)
  3) Make sure the needed adjustments are made (and verified to work) before the stream is due to go live)

  (If you have technical questions, please contact Chuck Taylor ctaylor@entercom.com and please cc Jen Pearson jpearson@entercom.com)

   
• 

  Vortal 3.0 Training Videos

  Jen 10:40 am on September 8, 2009 | 0 Permalink | Reply
  

  The Intertech Team has created 2 new training videos for the new Vortal 3.0. 

  Articles Training Video
  http://help.intertechmedia.com/pages/5076279.php

  Blogs Training Video
  http://help.intertechmedia.com/pages/5107951.php

   
• 

  Rochester launches WBEE

  Admin 10:40 pm on September 1, 2009 | 0 Permalink | Reply
  

  Congratulations to Paul Schmidt and the Rochester staff by launching the new WBEE website on Monday. http://www.wbee.com

  The new “BEE” continues the use of KickApps for leveraging their content on the WBEE website.  KickApps also hosts the BEE social networking site “B Social“.

  Paul and the Rochester team completed the website in near record time without a loss in Paul’s usual quality.  I’m quite proud of the work Paul and the WBEE staff have completed for this website.

  ~n